Office of the Ombudsman Tonga

Honoured to serve Tonga

advocating integrity

We do investigations, provide advice and play a role in the protections of rights of the people.

Be up to date with our newsletters and know what the Ombudsman’s office is doing.

Browse through our common questions to understand more about us.

Our Mission

Ensuring a fair, accountable and responsive public administration across all ministries, departments, organisations and public enterprises.

Our Vision

Providing an impartial and effective complaints resolution service to promote best practices in public administration through integrity, good governance, transparency and accountability.

Lodge a Complaint

A complaint can be done by letter, email, phone or using the Complaint Form. Once a complaint is received it is assessed and the Ombudsman decides whether the matter warrants a full investigation.

How can we help you?

The functions of the Ombudsman is to investigate complaints about administrative actions and decisions made by any department, public enterprise or other public body. 

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FELAFOAKI 'A E 'OFOffice of the Ombudsman - 'Ofisi 'oe 'Omipatimeni39;Ofisi 'oe 'OmipatimeniHou'eiki mo e kainga 'oku fakaafe'i atu ke mou kau mai ki he polokalama Felafoaki 'i he taimi 2.00pm e 'aho ni, Tu'apulelulu, 17 'o Novema ni, mei he Letio Tonga (A3Z). 'Oku mau tali mo fakatotolo'i ha launga mei a kimoutolu kakai Tonga he 'otu Tonga ni mo muli na foki, kapau 'oku mou ta'efiemalie pe uesia fakafo'ituitui ko e koe'uhi ko ha fai fatongia pe fai tu'utu'uni 'a ha potungaue, va'a fakangaue pe kautaha pisinisi 'a e pule'anga. Kataki 'o fakatokanga'i ange 'oku 'i ai pe 'a e ngaahi makatu'unga.'E malava ke mou fetu'utaki mai ki he fika 23863 mo ha'amou faka'eke'eke pe fehu'i ki ha tokoni 'e ala kemau fakahokOffice of the Ombudsman - 'Ofisi 'oe 'OmipatimeniFakatokanga'i ange 'oku ta'etotongi pe ha'a mau ngaue ki hano fakatotolo'i ha'o launga.Ko e taimi 2Office of the Ombudsman - 'Ofisi 'oe 'Omipatimeniki 'a e 'Office of the Ombudsman - 'Ofisi 'oe 'Omipatimeni mei he Letio Tonga A3Z, pea 'e talitali kimoutolu 'e he Talekita Le'ole'o ki he Fakatotolo, Pilimisolo Tamo'ua.Faka'apa'apa atu,'Office of the Ombudsman - 'Ofisi 'oe 'Omipatimeni ... See MoreSee Less
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KAVEINGA 'O E PULE LELEI KI HE MAHINA NOVEMA - "KO E KONISITUTONE KO E LAO MA'OLUNGA TAHA IA 'O E FONUA"Na'e faka'ilonga'i e kamata'anga 'o e mahina ni, Novema, 'a e lotu fakataha 'a e kau ngaue 'o e 'ofisi 'o tataki 'e he Talekita Le'ole'o 'o e Va'a Fakatotolo, Pilimisolo Tamo'ua, pea tokoni ki ai 'a Soane Hehea.Na'a na fakamamafa'i e kaveinga ko e "Mahu'inga 'o e Tau'ataina, 'Ofa mo e Fakamaau Totonu" 'o huluhulu mei a:1. Kaletia 5: 1 "Ko e tau'ataina koaa na'e fakataua'ataina ki taua ki ai 'e Kalaisi? Pe'i mou tu'uma'u ai, pea 'oua temou toe mo'ua he ioke fakapopula," mo e 2. 'Efeso 4:32 "Ka mou anga'ofa mu'a 'i ho'omou feangai, mo manava'ofa, pea ke mou fefakamolemole'aki, 'o hange foki ko e 'Otua nene fakamolemole kimoutolu 'ia Kalaisi."Talamonu atu ki he ngaahi ngaue kotoa 'o e mahina ni. ... See MoreSee Less
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A special tribute made today by the Ombudsman, Mr. 'Aisea Taumoepeau, SC., to the Chief Ombudsman of New Zealand, Judge Peter Boshier, on the 60th Anniversary of his office. Congratulations Judge Boshier and your team. Malo 'aupito. ... See MoreSee Less
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