Type of Advice
We provide advice on:
- where complaints may be referred if the complaint does not fall within our jurisdiction;
- processes and procedures as to how your complaint may be dealt with when a decision is made by the Ombudsman for investigation;
- any other information required by the complainant regarding the functions of the Ombudsman.
We offer good governance and training to all public authorities.
We conduct outreach activities to the public on the functions and work that the Ombudsman carries out.
If you would like us to provide outreach activities or discuss the functions of the Ombudsman, please contact us on 0800 662 or firstname.lastname@example.org.